Terms and Conditions of Use

These are the full Terms and Conditions for the Customer’s use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.

Introduction
This website is owned and operated by Dead Good Comics. Dead Good Comics is registered in England and Wales at the following address: Dead Good Comics, 78 Cockshute Hill, Droitwich Spa, Worcestershire, WR9 7QP. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and Conditions. Dead Good Comics reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.

Forming a Contract
When the Customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, Dead Good Comics will send the Customer a confirmation email illustrating that order in detail, including the price for delivery. The confirmation email that Dead Good Comics sends is neither a guarantee nor an invoice. A contract between the Customer and Dead Good Comics will come into existence when Dead Good Comics charge the Customer’s credit or debit card for the purchase of the product.

Pricing
All prices on this website are in £ sterling and include V.A.T. where appropriate. Dead Good Comics makes every effort to ensure that the contents listed on this website are correct. However, errors may occur and Dead Good Comics reserves the right to alter product prices and information on this website without notice. Other reasons for price alteration may include (but are not limited to) taxation changes or other duty increases. In the event that Dead Good Comics changes the price of an item due to an error, the following Terms apply. Dead Good Comics will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, Dead Good Comics shall refund the full amount in accordance with these Terms and Conditions. The Customer should be aware that Dead Good Comics does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply. Dead Good Comics is under no obligation to fulfil an order for a product that was advertised at an erroneous price or description. Ownership of goods does not pass into the hands of the Customer until Dead Good Comics has received full payment. Dead Good Comics will debit the Customer’s account upon purchase of the items you require.

Availability
Where a release date is listed on this website, that date is subject to change in accordance to information received from the supplier of the item. Dead Good Comics will not be held responsible if that item is delayed, brought forward or cancelled, or if the content or cover art has changed. Where a new release is cancelled, Dead Good Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account. Dead Good Comics sells a number of limited editions on this website. The availability of these items is strictly on a ‘first come first served’ basis. Dead Good Comics will endeavour to fulfil every Customer’s order; however, once the supply of the limited edition item is exhausted and the Customer’s order cannot be fulfilled, Dead Good Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account. Dead Good Comics will not be responsible for compensating the Customer for any other losses connected with the purchase of limited edition products.

Delivery and Shipping
Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart, which is inclusive of these charges.
Shipping rates are calculated by size and weight of the item(s) being shipped. Dead Good Comics will endeavour to deliver product to the Customer as soon as possible, in accordance with the Delivery Policy as detailed on this website. All deliveries will be made to the address that the Customer gives for delivery of the product. Dead Good Comics reserves the right to refuse to deliver to an address that may not be secure.
This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Dead Good Comics will inform the Customer as soon as possible. Dead Good Comics will not be liable to the Customer in the event that Dead Good Comics is prevented by circumstance from delivering product that the Customer has ordered.
At this time Dead Good Comics does NOT ship over seas due to the cost of shipping. If an international customer would like an item, then an email would need to be sent to sales@deadgoodcomics.co.uk stating the destination and product required. Dead Good Comics will then review the item and return a shipping cost to the customer, if happy with the full amount we will issue you with an invoice for the full amount and the item dispatched upon cleared funds. Please note that we use only signed for shipping which will see an increase in standard postage costs.

Right to Cancel
The Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Dead Good Comics in writing. The Customer can also cancel by logging in to their online Customer account and selecting the relevant order number and cancelling the product/s themselves. It is also possible to send an email to sales@deadgoodcomics.com.
In the event that the Customer has unsealed the packaging on a CD, DVD or audiotape, the Customer’s right to cancel no longer applies. Should a customer wish to invoke their right to cancel on any other item, the product must be returned to Dead Good Comics in its original packaging and in a resalable condition with all seals and wrappings.
Should the Customer invoke their right to cancel, the following Terms apply. If Dead Good Comics has not yet despatched the product, Dead Good Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.
If Dead Good Comics has already despatched the product, the Customer will not be able to cancel their order by accessing their online account. The Customer should contact sales@deadgoodcomics.co.uk
In this instance, the Customer undertakes the responsibility to return that product to Dead Good Comics. Dead Good Comics will refund the cost of the item, but will not refund any postal charges paid by the Customer as part of their initial order.
The Customer must return the item to Dead Good Comics within 14 days of receipt to qualify for a refund.
Full details of the Customer’s right to cancel are given in the ‘Cancellation’ section of the
Frequently Asked Questions page.

Defective Goods & Refund policy
In the event that an item is defective, faulty or sent in error by Dead Good Comics, the customer should contact Dead Good Comics to arrange the return of the item. Email: sales@deadgoodcomics.co.uk or call us Mon-Fri 9.00am-5.00pm on 01905 570797 ( Please leave a message as our answering system eliminates unwanted cold callers ). *Please note we are closed on public and bank holidays.* The Customer should use and include all the original packaging to return their item/s to Dead Good Comics. Dead Good Comics will offer a replacement for the same product/s that were faulty or damaged. Where we cannot offer a replacement we will refund the cost of the item/s and postage where applicable ( Please be advised that Dead Good Comics will not refund packaging costs, refunds are for the value of the item and the postage paid by the customer only )
The Customer must return the item/s to Dead Good Comics within 28 days of receipt for faulty, damaged or defective goods to qualify for a refund.

Links to Other Sites
The Dead Good Comics website may from time to time contain links to external sites. Such links are not in any way an endorsement by, or an affiliation with, Dead Good Comics. Dead Good Comics does not accept responsibility for the content of any external sites. Any goods that the Customer orders from another website are subject to the Terms and Conditions of that website and Dead Good Comics has no liability to the Customer in respect of that website nor any goods or services the Customer obtains through its use.
Other websites are not subject to the Privacy Policy of Dead Good Comics and may collect data or solicit personal information from the Customer.

Intellectual Property
All content of this website is the property of Dead Good Comics and is protected by intellectual property and copyright laws. The Customer may access any part of this website and download or copy material for personal use only. The Customer may not download or copy material for use in conjunction with any other website or business. Dead Good Comics retains the copyright for such material, or, where the owners of the material have licensed that material to Dead Good Comics, the copyright is retained by the owners themselves.
The customer may not remove any copyright, trademark or intellectual property notice contained in original material from any material downloaded from this website.
All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark.

Data Protection
Personal details provided by the Customer to Dead Good Comics through this website will only be used in accordance with the Privacy Policy of Dead Good Comics. The Customer should read the Privacy Policy before using this website. By providing personal details to Dead Good Comics, the Customer is consenting to the use of those details in accordance with the Privacy Policy as laid out on this site.

Other Information
The Customer must be over 18 years of age to buy product from this website. Dead Good Comics reserves the right to correct any errors on this website, including description and image. Dead Good Comics reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged.
Dead Good Comics reserves the right to decline to supply any individual or company without explanation.
Dead Good Comics reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation. It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. Dead Good Comics will prosecute any Customer caught willfully entering a fictitious order to the fullest extent of the law. If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect. The failure of Dead Good Comics to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

Jurisdiction
These Terms and Conditions shall be construed and interpreted in accordance with the relevant United Kingdom Law. The Courts of the United Kingdom will have exclusive jurisdiction in relation to any claim, dispute or other matter arising from these Terms and Conditions, the Customer’s use of this website or the supply of the product by Dead Good Comics.